Saturday, March 6, 2010
SICK OF PAYING AGENT TIME ? Unlike on-premise call center infrastructure, REN QUALITY call center enables you to optimize up to 92% of your call center operations cost, including labor, facilities and technology.While using OUR experts in the field of sales
REN Quality Satellite LLC is a company based on selling products and helping customers find what they are looking for weather it be in the Field of Satellite Television helping our customers get the correct system and services for the right money. We have skilled and professional sales agents who are experts in DIRECT TV , DISH NETWORK ,CABLE TV,DSL INTERNET, and with over 10 years of experience you will not be disappointed we will walk with you every step of the way to ensure you get what you need and what your looking for.The Benefits Are Significant:
- Up to 15% Cost Savings in Labor/Workforce
- Up to 100% Cost Avoidance in Facilities
- Up to 35% Annual Cost Savings in Technology Expenses
- Sales
- Customer Service
- Quality Assurance
- Lead Management
- Loss and Prevention
- Cross-Trained Agents
- Multiple Program Assessment
- Program Management
- Product Insight
- Overview Conversion
- Spanish Speaking Agents
- To assess the current state of their call center
- Key call center metrics and the relationship between key CLIENTS
- The scorecard approach for monitoring key metrics and reporting results to upper management/Clients
- How to create effective Service Level Agreements with customers
- How to create effective Operating Level Agreements with internal staff and groups
- Best practices for use of contact center technologies
- How to create a business case to justify staffing needs to upper management
- Best practices for forecasting call volume, call work load, and scheduling staff
- How to use SALE formulas and workforce management tools to calculate the staffing needed to meet service levels commitments
- How to create a call center Standard Operating Procedures manual that includes best practices for call handling, documentation and customer service
- To establish a training budget and training plans for new hire, mentoring, and on-going training
- Guidelines for facilitating effective training meetings
- Keys to building a successful motivation and retention plan
- How to establish quality monitoring requirements for the call center
- How to build monitoring forms
- How to conduct a successful coaching conversation
- How to facilitate an effective meeting with staff and agents
- How to build a road map for implementing projects identified in class
Strategy and Assessment
Metrics and Key Performance Indicators
Call Center Technology
Forecasting and Scheduling
Call Center Staffing
Training and Retention
Coaching and Communication
Quality Monitoring
Call Center Project Planning
Ren One Stop Entertainment
With over 1000 movie titles in stock if you can't find what your looking for
just email us at elkie@dprenqualityllc.com - Need music ? we got it! Need comics
for your collection maybe for your baby brother or son we got you covered!!!
NEVER AGAIN GET RIPPED OFF OVER THE INTERNET with REN QUALITY LLC
know where your money is going. We are experts in the many areas of entertainment.
with skills in stocking,shipping and processing warehouse orders, to FULL walmart style
inventories to our Super talented team of Customer service and sales associates
involved in the call center business and selling great products like DIRECT TV ,DISH NETWORK , AND MUCH MORE .YOU CAN'T GO WRONG WITH US WE PUT OUR FACES OUT THERE, WE HAVE GREAT PRODUCTS AND GREAT PEOPLE SELLING THEM
We are Ren Entertainment/REN Quality LLC A registered a legitimate corporation in the state of Florida who specialises in Entertainment and electronics including Movies(BLUE RAY,HD DVD,DVD),TV BOX SEASONS,MUSIC,VIDEO GAMES,DIRECT TV SALES,COMICS,TOYS
- REN Entertainment is ran and operated by Elkie Patino wife and General Manager assistant of business man Ray Patino who founded the famous Advanced Corporation, Outlaw Productionz Inc and REN QUALITY LLC For more information on our website please visit www.dprenqualityllc.com Ren is one the most cheapest and reliable store fronts on ebay. With over 1000 titles to chose from On DVD and BLU RAY as well as comics like Friday the 13th, Chainsaw Massacre all the way to hard covers like Super man vs Doomsday to the death of Captain America we offer collectable edition toys/figure, books, movies, games.cd's got a question please email Elkie@dprenqualityllc.com SE HABLA ESPANOL
- Ren is a valid Florida Corporation that has been in existence since 2009 who works in partnership with REN QUALITY LLC our staff is well equipped in customer service management,sales and simply helping consumers/customers finding the great deals they deserve WITH US YOU GET QUALITY FOR LESS!! We know how frustrating it can be to buy from online stores and not have some one you can speak to live!! with us we give you that option. You can call 10am-5pm eastern time Mon-Fri for now the number is 305-915-6582 this will be updated with a toll free number within a few weeks.
- REN QUALITY LLC
just email us at elkie@dprenqualityllc.com - Need music ? we got it! Need comics
for your collection maybe for your baby brother or son we got you covered!!!
NEVER AGAIN GET RIPPED OFF OVER THE INTERNET with REN QUALITY LLC
know where your money is going. We are experts in the many areas of entertainment.
with skills in stocking,shipping and processing warehouse orders, to FULL walmart style
inventories to our Super talented team of Customer service and sales associates
involved in the call center business and selling great products like DIRECT TV ,DISH NETWORK , AND MUCH MORE .YOU CAN'T GO WRONG WITH US WE PUT OUR FACES OUT THERE, WE HAVE GREAT PRODUCTS AND GREAT PEOPLE SELLING THEM
We are Ren Entertainment/REN Quality LLC A registered a legitimate corporation in the state of Florida who specialises in Entertainment and electronics including Movies(BLUE RAY,HD DVD,DVD),TV BOX SEASONS,MUSIC,VIDEO GAMES,DIRECT TV SALES,COMICS,TOYS
and generating new revenue in a variety of industries. No where is this growth in the
importance of call centers more apparent than in the financial services industry. This website
presents the results of a company who deals in sales for SATELLITE TV,CABLE TV,INTERNET DSL,HOME PHONE AND NET PHONES,AND GREAT DEALS ON ALL KINDS OF ENTERTAINMENT From Movies,music,books,games,cable TV, and so much more call center operations at major financial service firms. The results clearly indicate the importance of human resource management
practices and technology in creating high-performance call center environments.and online movie stores.